Privacy Policy:
At Matrcare, your privacy is not just protected—it’s respected. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, make a purchase, or interact with us.
By using matrcare.com, you agree to the terms of this privacy policy.
📌 1. Information We Collect
We collect the following types of data:
Personal Information: Name, email address, phone number, shipping address, billing details
Order Information: Product selections, transaction history
Device Information: IP address, browser type, device type, and referral source
Voluntary Submissions: Information you provide through contact forms, newsletter sign-ups, surveys, or reviews
🔍 2. How We Use Your Information
We use the information to:
Process and ship your orders
Provide customer support
Send order updates, offers, and health-related insights (if you opt-in)
Improve our website and product offerings
Comply with legal obligations and prevent fraud
🚫 3. What We Don’t Do
We do not sell, rent, or trade your personal information with any third parties for marketing purposes.
🤝 4. Trusted Third-Party Services
We may share your information with:
Payment processors (e.g., Razorpay, Stripe, etc.)
Courier and shipping partners
Email service providers (only if you opt-in for newsletters)
All such partners are bound to keep your data secure and use it only for service fulfillment.
🧽 5. Your Rights & Choices
You have the right to:
Access, update, or correct your personal data
Unsubscribe from marketing emails at any time
Request deletion of your account and data
To request any of the above, please email us at care@matrcare.com
🔐 6. Data Security
We implement industry-standard security practices to protect your data, including encryption, secure servers, and access control. However, no online platform is 100% secure—so we advise using strong passwords and safeguarding your login credentials.
🌐 7. Cookies & Analytics
Matrcare.com uses cookies and analytics tools (like Google Analytics) to understand user behavior and improve site performance. You can manage cookie preferences in your browser settings.
📅 8. Policy Updates
This policy may be updated occasionally to reflect changes in law or our practices. Updated versions will be posted on this page with a revised “Last updated” date.
If you have any questions or concerns about your privacy policy, feel free to reach out:
📧 care@matrcare.com